By APCA member, Peter Ferris.
Running a business can be difficult at the best of times, and some Painting businesses let themselves down when it comes to customer relations. A lot of complaints about Painters can often stem from a breakdown in communication between the client and the painter.
Good customer relations or service is the lifeblood of any business, and our aim as a business owners is to have a satisfied customer at the end of the job, who will recommend us, and keep using our services.
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